Category Archives: Message Tracking

Trace emails sent with BCC option by end users

Exchange2010, Exchange2013, Message Tracking January 6, 2015 Comments: 2

At times we might run into a situation where we need to track the emails for users sent in BCC field.

I have created few troubleshooting steps that can be helpful during these scenarios

Below is the steps to create a transport rule for tracing emails with BCC option sent from users

Create a new Transport Rule with Name and comment

BCC

Choose the below option as shown below

bcc1

Specify header as

If the message:’X-MS-Exchange-Organization-BCC’ header matches the following patterns

bcc2

Take the following actions: Forward the message  to the sender’s manager for moderation

bcc4

Click on finish

bcc5

Also we can use the message tracking logs to track the emails sent by end users with BCC option

Below is an example for tracing the emails with BCC in Message Tracking logs

I have sent a test email with BCC with the below users as shown below

BCC6

Navigate to the below location to get the message tracking logs.

bcc7

Copy the logs from the below location.  Possibly the logs during the time period when you want to trace the emails sent with BCC.

Now copy and paste them in a excel sheet as shown below

bcc8

Now we need to look into recipient address and recipient status value as shown below

bcc9

Now having a closer look into the 2 parameters recipient address and recipient status will give us the information of the user TO, BCC and CC information in the correct  order as shown below

bcc10

First user Administrator@exchangequery.com is in TO field which is mapped to To field in recipient status as shown above

Second user Sathish@exchangequery.com is in BB field which is mapped to BCC field in recipient status

Similarly it shows the corresponding users in the BCC field.

In addition to above 2 suggestions as well

You can collect information about BCC recipients if you implement message journaling in the environment

Look below technet article for Configuring Envelope Journaling in Exchange

http://technet.microsoft.com/en-us/library/gg191797.aspx

Also Refer –

http://social.technet.microsoft.com/wiki/contents/articles/29270.trace-emails-sent-with-bcc-option-by-end-users.aspx

Thanks 

Sathish Veerapandian

MVP – Exchange Server 

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