At times we might run into a situation where we need to track the emails for users sent in BCC field.
I have created few troubleshooting steps that can be helpful during these scenarios
Below is the steps to create a transport rule for tracing emails with BCC option sent from users
Create a new Transport Rule with Name and comment
Choose the below option as shown below
Specify header as
If the message:’X-MS-Exchange-Organization-BCC’ header matches the following patterns
Take the following actions: Forward the message to the sender’s manager for moderation
Click on finish
Also we can use the message tracking logs to track the emails sent by end users with BCC option
Below is an example for tracing the emails with BCC in Message Tracking logs
I have sent a test email with BCC with the below users as shown below
Navigate to the below location to get the message tracking logs.
Copy the logs from the below location. Possibly the logs during the time period when you want to trace the emails sent with BCC.
Now copy and paste them in a excel sheet as shown below
Now we need to look into recipient address and recipient status value as shown below
Now having a closer look into the 2 parameters recipient address and recipient status will give us the information of the user TO, BCC and CC information in the correct order as shown below
First user Administrator@exchangequery.com is in TO field which is mapped to To field in recipient status as shown above
Second user Sathish@exchangequery.com is in BB field which is mapped to BCC field in recipient status
Similarly it shows the corresponding users in the BCC field.
In addition to above 2 suggestions as well
You can collect information about BCC recipients if you implement message journaling in the environment
Look below technet article for Configuring Envelope Journaling in Exchange
http://technet.microsoft.com/en-us/library/gg191797.aspx
Also Refer –
Thanks
Sathish Veerapandian
MVP – Exchange Server
