Category Archives: Automation

Create a QnA maker with no code experience and publish them in Microsoft Teams

Automation, Microsoft Teams December 16, 2021 Leave a comment

QnA maker helps us in building a basic bot that can handle first level of recurring tasks. This benefits the end user in providing the faster response and answer to their question. This benefits the end user in getting a quicker response and answer to their inquiry. We can reduce a lot of repeating chores at the operational level with QnA maker. For example, we may use QnA maker to provide first-level NOC monitoring help, which will benefit both the requestor and the first-line support team significantly.

We had a look through a similar article 2.8 years back how to create a azure web app bot here

Microsoft’s investment in cognitive services has been fantastic, as they have simplified the automation process and integration with Microsoft Teams while requiring little or no coding knowledge. This greatly aids us in building QnA makers and bringing them live in a matter of days providing we keep all of our knowledge bases up to date and accessible.

In this article we will go through the steps that is required to integrate the QnA Maker with Microsoft Teams.

Below are the main requirements to build QnA Maker and integrating them with Teams :

  1. QnA Maker needs to be created.
  2. Bot Framework Composer
  3. A basic bot that is required to handle the interaction
  4. App Package that needs to be created

The first and the foremost thing is to create the QnA maker from the Azure portal. We can create them easily by navigating to https://QnAMaker.ai

Choose the appropriate Subscription, Resource Group and the Pricing Tier.

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Microsoft Teams – script to generate teams owners ,visibility type, owners count, members count and archive status

Automation, Microsoft Teams, Scripts October 4, 2020 Comments: 2

Microsoft Teams utilization have phenomenally increased with the current COVID situation where almost everyone of us are working from the home. Microsoft Teams being one of the top collaboration software helping all of us to stay better connected during this time.

Most of the organizations doesn’t restrict the Team creation from Microsoft Teams because this factor is heavily influenced on better adoption rate of the Teams communication platform. The below script can be used to run in task scheduler or in Azure Function on a monthly basis for reviewing the Teams Created in last 30 days especially to see the Teams that have been archived and to see the fashion of teams created private or public by the users.

Below is the sample output of the script which will provide us the below details.

Teams Raw – This has the total number of teams with below information.

Teams Single Member – This is to identify teams with just single member

Teams Single Owner – This will report Teams with single Owner

Teams wit no Owner – This will report Teams with no Owner

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Use Azure Automation accounts, Run Books and Schedules to start stop VMs automatically running in Azure

Automation, Azure November 20, 2019 Leave a comment

By using this article, we can start/stop VMs during off-business houses.This greatly benefits the customers especially in cost optimization and manual task overhead of performing this action manually. But we need to make sure that the VMs that we are selecting is present in the same subscription where the automation account and this schedule is created by selecting only the required VMs and excluding the other VMs.

Login to Azure portal

Go to ALL Services and Type Automation Account and Create Automation Account.

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Delegate resetting azure MFA for helpdesk through azure automation run book and Microsoft Flow

Automation, Azure, Microsoft Flow, Office 365 February 1, 2019 Leave a comment

When a user with MFA enabled loses his mobile phone then he wouldn’t be able to login to new devices or in the old devices where the token life time have expired. 

Currently in this scenario the user have to report to help desk team. Unfortunately only the global admins can perform  the force reset of MFA account for the user to reset his Strongauthenticationmethods value to null to clear the  old lost device.  

There is a work around which can be used until we get a delegated RBAC role for performing this action. With Azure Automation account, creating a flow, integrating with flow and delegating this action to helpdesk admins will reduce the load on global admins performing this action. 

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