Microsoft forms Error – Sorry something went wrong

Recently while accessing Microsoft forms users were getting the error. Sorry, something went wrong.

The issue was reported by all the users even they have required licenses assigned to them.

The forms were enabled for the affected user



Solution:

We’ve to enable the collab DB service from the azure portal which is required for this Microsoft forms.

Navigate to Azure Portal – Access Azure Active Directory – Select Enterprise Applications – Search for CollabDb Service




Navigate to properties – ensure Enabled for users to sign-in is turned on.

Once after enabling the sign-in option on the azure portal this has fixed the issue.

Comments

3 responses to “Microsoft forms Error – Sorry something went wrong”

  1. Henk Avatar
    Henk

    Awesome thanks for helping!

    Like

  2. Tim Avatar
    Tim

    We are getting this error but the colladb feature you mentioned is already enabled for sign on.

    Like

    1. Sathish Veerapandian Avatar

      Not sure can you check for additional info on the Azure AD sign in logs

      Like

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